Privacy
This page explains what Cornerstone (property maintenance, holiday-let management and digital services in the Limousin) does with the details you send through this website. Cornerstone is responsible for your information (the "controller"). Questions: contact@jtapps.co.uk.
What we collect
- Enquiries: your name, email, phone number (if you give it), the service you're interested in and your message.
- Booking requests for the holiday let: your name, email, phone, dates, number of guests and any message.
- If we work for you: quotes, invoices and payment records.
- Technical details: the forms use Cloudflare Turnstile to stop spam, and Cloudflare Web Analytics counts visits without cookies and without identifying you.
We don't use advertising or tracking cookies, and we never sell your details.
Why we use it
To answer your enquiry or booking request and, if you go ahead, to do the work or the stay (the legal basis is taking steps at your request before a contract, and the contract itself). Invoices and payment records are kept because accounting law requires it.
Where it's kept and who can see it
Your details are stored securely with our website host, Cloudflare, with a backup copy kept in Google Drive (Google) for safety. Our website is built and looked after by JT Apps, who can see it only to keep the site running. It is not shared with anyone else unless the law requires it. Some of these companies are based in the US; your information only goes there with the protections data protection law requires.
How long we keep it
- Enquiries and booking requests that don't lead to work or a stay: deleted automatically after 12 months.
- Clients' details, quotes and invoices: as long as accounting law requires (in France, up to 10 years for accounting records).
- Backups: daily copies for 30 days, monthly copies for 12 months.
Your rights
You can ask to see, correct or delete your details, object to how we use them, or ask for a copy to take elsewhere: email contact@jtapps.co.uk. If you're unhappy with how we've handled your information, you can complain to the CNIL in France (cnil.fr) or, in the UK, the ICO (ico.org.uk).